The Local Governance Performance Index (LGPI) is designed to help governments and citizens assess and benchmark their current success in governance and social service provision. It is based on citizen household surveys implemented to be representative at the local and national levels. The LGPI was piloted in Tunisia in February-March 2015, where it was implemented in 3 municipalities in a 6 governorates (a total of 18 municipalities and 3659 interviews). The survey comprises of batteries on citizen engagement at the local and national level, and citizens’ experience with health, education, security, public administration and other services. The results allow us to examine cross-sectoral and subnational variation in governance and service provision. It also can be used to understand how socioeconomic status, gender, and other demographic factors are related to citizens’ engagement, governance, and quality service provision. The LGPI helps pinpoint, diagnose and foster discussion regarding areas of need, aids in the formulation of policy recommendations, and provides a benchmark for assessing policy implementation.
Key Elements of LGPI
- Employs a methodology of clustered surveys at village level allowing for measures of local
variation undetectable in most surveys.
- Focuses on direct behavioural measures.
- Covers multiple sectors, enabling us to see relationships between governance and outcomes across sectors, such as education, health, livelihoods, and security.
- Provides a detailed map of citizen experiences with governance and service delivery.
Kao, Kristen, with Harris, Adam; Lust, Ellen; Ewald, Jens; and Holmgren, Peter (2017). “Governance in Service Delivery in the MENA.” World Bank. (full paper).